Articles on: Managing your event

Confirmation and reminder emails

When a booking is made through ARTSVP we automatically send a booking confirmation email. We also send a reminder email 24hrs before the booked time - please note the reminder email time can be customised as well.

ARTSVP clients can add custom text to these emails from the 'Edit' page.

Adding text

You can format your text with bold, italics, bullet points etc.

You can also add links. This allows you to keep the email text concise and refer to other sources for longer text.

Example of using links:

Link to pdf with info about an exhibition

Link to a webpage with covid measures (saves time updating this in multiple places should they change).

add "mailto:" links to email addresses.

NB. always add the full url to links using https:// at the beginning. Using links with only http (no s) can lead to emails not reaching primary inboxes.

Adding images (currently not supported)

Currently we do not support adding images to transactional emails. Currently we recommend linking to images.

How the booking confirmation email looks

Custom text is added after the basic booking details.

Updated on: 29/12/2022

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