Question 1

Custom integrations with ARTSVP API

Accepted Answer

The ARTSVP API lets enterprise clients create custom experiences for their internal team, members and partners. With some clients we also use web-hooks to send real time booking data to external services.

Please contact ARTSVP on [email protected] to arrange a call with our developers who will provide you with api keys and documentations.

Why use the API?

The API allows greater flexibility in custom booking flows, whilst reducing development time.

Teams that use the API can generate invites on the fly, post bookings or call bookings to display back to their end users or internal teams.

What are the key benefits of using the API?

Rapid development of custom booking flows
Reduce maintenance cost on databases.
Ability to use all the ARTSVP dashboard tools for check in and adding bookings invites.

Why use web-hooks?

Web-hooks allow ARTSVP clients to update their own data bases when actions are taken on ARTSVP. We trigger web-hooks when bookings are made, updated or cancelled so you can keep you database up to date in real time.

Example uses of API

Generating personalised invites for logged in members

One great use of the API is the ability to allow you to create personalised invite links for logged in users of your website when they show intention to book an event. This allows you to instantly create invite links just for those that want to book.

Using the API a

Question 2

Single or multi slot events

Accepted Answer

Single slot

As the name suggests, a single slot event doesn't give the visitor options as to when they are booking. This is designed for events that are happening only at a specific time.

Popular uses include:

Guest lists for one off events
Online events (Live video performance, online workshops etc)
Artists talks
Gallery tours
Private Views (though with Covid guidelines in place a multi slot event may be better)
One off screenings

Multi slot (the preferred choice)

Multi slot events allow you to set a range of dates and times and then divide the opening times into a series of slots.

Multi slots are especially useful for general opening times where a visitor can see availability and book a time that suits them best.

How multi slots work

Multi slot booking pages are designed to be flexible. First you set up the date range in which you want the slots to appear. It's worth noting that you can have multi slot events just on a single day.

After setting the range of dates (or day) you want the slots to appear on you can then select the opening times for each day. If you want to exclude the same day of the week each week you can simple remove times for that day.

Once you have set the general opening times you can then specify how often you would like to accept bookings. This can be independent of the duration of bookings.

Custom dates

You may have a scenario where you have differing opening hours on a specific day. For example you may nor

Question 3

Allow special requests

Accepted Answer

By enabling special requests visitors have an option to add a message when they make a booking. You can allow special request in the 'Edit' section of each booking page.

This is a flexible way to allow visitors to add some additional but not required information that is related to the booking.

This is how the visitors would see the special request option:

And here's how your team will see the special request on the dashboard:

Question 4

Check-in overview

Accepted Answer

Checking in guests at their arrival is super simple and quick.

All you have to do is open your dashboard (iPads are recommended for checking in guests), click on the 'Bookings' view, and simply check the checkbox with a single tap as visitors arrive. When someone is checked in the "tick" will appear green.

Find out all our check-in features and read the following articles:

We believe the simplest way to check-in guests would be to use ARTSVP dashboards from iPads. Check out our blog to get some tips on How to improve your guests' experience with a smooth event check-in.

Question 5

Ticketing overview

Accepted Answer

Whether you are organising a paid ticketed event or charging a fee for general admission, ARTSVP helps your team setting up ticket pages easily and offers a great booking experience to your visitors. Further details on ticketing features below.

Ticket Types

You can edit name, description and price of your tickets. You can also set a minimum and maximum quantity that each booking must include if necessary. Gif below to show how to create multiple ticket types.

Examples of type of tickets and short descriptions:

Adult
Free (children up to 10 years)
Concession (students under 26, senior citizens 65+)
Group rate adults (min. 8 persons)

Extras

The extras allow you to provide visitors the option to purchase additional items (i.e. catalogues, tote bags, prints) when they proceed with their booking. Click on the button below to find out how to create extras.

Adding Extras to your bookings

Custom branding

If you want to personalise your booking page, you can start adding your logo at the top of the page. Click the button below to learn how to add your logo!

Add a logo to your booking pages

Further customisations are available if you are subscribed to our Profes

Question 6

Invites Overview

Accepted Answer

This week we launched invites. Invites allow event organisers and developers to improve the the booking experience for their audience whilst retaining more control over who can book to attend.

What are invite links used for?

Invite links are designed primarily to give the event organiser more control over who can book. They are perfect for member only or VIP events. Additionally invite links allow event organisers to personalise the booking experience.

Why personalise the booking experience with invites?

Personalising the booking experience allows brands to not only provide a more direct way to interact with their audience but it also saves the invited guest time.

When invites are personalised there is no need for the guest to enter their name or email. Then the guest simply selects the time of the booking and indicates how many +1s they will have (if permitted).

Adding the details of an invitee also allows the event organiser to customise the text displayed on the visitor info section of a booking page. Find out how to personalised visitor info content here

What other benefits are there of using invites?

Invites have many interesting additional benefits that ARTSVP clients can choose to use.

One of the main ones is the ability to attach other inform

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