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Common questions answered
Custom integrations with ARTSVP API
The ARTSVP API lets enterprise clients create custom experiences for their internal team, members and partners. With some clients we also use web-hooks to send real time booking data to external services. Please contact ARTSVP on [email protected] to arrange a call with our developers who will provide you with api keys and documentations. Why use the API? The API allows greater flexibility in custom booking flows, whilst reduci
Privacy and Security
Changing email for your ARTSVP account
If you wish to change the email connected to your ARTSVP dashboard, you'll only have to click on your name on the top right, then "Account", to then proceed with the change of email. Gif below:
You can retrieve your password easily by clicking on 'Forgot your password?' on the Sign in page. You will then be directed to a webpage where you'll be asked to insert your email address. We'll send you instructions to reset your password with ARTSVP. !(https://storage.crisp.chat/users/helpdesk/website/16744af9beee7200/c059b543-ff54-4ffc-8
Can't find your account?
If you used to have an account with ARTSVP but can't remember your login please get in touch with us on [email protected].
Can I embed ARTSVP on my website?
Many ARTSVP clients ask about embedding the booking page directly into their site. While this is possible there are a couple of reasons why we do not recommend this. Embedded forms work poorly on mobile You have probably experienced the frustrations of scrolling down a webpage on your phone and you encounter an embedded map and suddenly you are zooming in or out of the map rather than scrolling. This is a common problem and makes navigation tricky for the visitor. ARTSVP pages have been d
Free Trial The trial is designed to let you use ARTSVP to take real bookings. You can take up to 1000 real bookings while on the trial. Can I sell tickets on the trial? Yes of course you can sell tickets while on the trial. This is great way to see how simple ARTSVP makes the purchasing of tickets for your users. How long can I be on trial for? There is no time limit for your trial. You can use all the features in the selected plan for the first 1000 bookings you take. **Wha
You can manage your invoices directly on your dashboard. Everything will be recorded and easy to handle from the 'Billing' section of your dashboard. Access to 'Billing' if you need to: Download previous bills Pay current bills Change payment method