Articles on: Managing your event

Add internal notes to bookings

This feature is designed to help teams operate efficiently and delivery exceptional client service.

How it works

Any individual with an ARTSVP account and access to bookings on a specific event can add/edit the note attached to a booking. To do this simply click on a booking and add a note.

You will then be able to see the guests' notes directly on the bookings view. Those guests will be marked with a note icon to make it easy for the front of house team to quickly check notes when clients/visitors arrive.

Uses for notes

Letting front of house know of special requirements for certain clients.

Informing front of house which sales or clients liaison to get when certain clients arrive.

Marking special requests made by clients.

Updated on: 29/12/2022

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